By registering at Rhino Ride you agree to the following terms and conditions.

    1. By registering at Rhino Ride, you accept all the Terms and Conditions and Privacy Policies and that you are fully responsible for all activities that occur under your username and password.

    2. You will keep your username and password safe, and won’t share them with anyone. You will not pass yourself off as someone else or create multiple, false accounts.

    3. Personally Identifiable Information stored by the Rhino Ride lets us know the specifics of who you are. It may include but is not limited to your name, mailing address, phone number, email address, employer, and job title. We request Personally Identifiable Information when you order a product or service, participating in certain promotional activities, fill out surveys, and correspond with us. Unique identifiers (such as membership number or email addresses) are collected from app/website visitors to verify the user’s identity and for use as account numbers in our record system.

    4. We collect Personally Identifiable Information when you ask to receive e-newsletters, promotional emails, and other information. We use this information to provide you with the information you requested. You may opt-out of receiving future mailings dropping us an email at mailto: [email protected] .

    5. Our primary goal in collecting information is to provide customers with a better service and to provide all visitors a smooth, efficient, and personalized experience while using our app/website. If you contact us, we may keep a record of your correspondence or comments. We use this information to help us provide better service in the event that you contact us again.

    6. To use some of our services such as the log on process, we use cookies. A ‘cookie’ is a small data file created by your web browser and stored on your computer’s hard drive. Some of the information collected also permits us to analyse traffic patterns on our website. This can enable us over time to provide you with a better experience on our website by improving the content and making it easier to use.

    7. These terms and/or your use of the website shall be governed by and construed in accordance with law of Nepal and the Courts of Nepal shall have exclusive jurisdiction over any dispute which may arise.

    8. Rhino Ride acknowledges your trust and is committed to protecting the information you provide. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we employ physical, electronic, and managerial processes to safeguard and secure the information we collect online. Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. These include but are not limited to a secured database containing personal data. Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data in transit from you or to you via the internet.

    9. If you breach these or any of our other terms and conditions we reserve the right to close your account, if we do so, we may close all accounts you have open in your name.

    10. Rhino Ride  has the right to access a user’s driver record and vehicle history from the concerned authorities. By becoming a member of Rhino Ride, the user authorizes all DoTM, MoPIT, automobile mechanics and any relevant authority to release the user’s driving record and vehicle history.

    11. The vehicles booked from the Rhino Ride might be equipped with GPS tracking devices in order to ensure the safety of the passengers and the vehicle. The location of the vehicle is tracked in real-time. The information will not be divulged publicly. However, the information may be shared with the concerned authorities such as the police, vendor or similar parties in the event of an accident or mishap. Rhino Ride reserves the right to share any information pertaining to the location of the vehicle with insurance companies in the event of any damage/accident claim or theft.

    12. We may automatically collect some information about your hardware devices when you access Rhino Ride. For example, when you utilize our applications, we may collect your internet protocol (“IP”) address and the type of mobile device you use and your geographic location. We also may collect information about your activity on Rhino Ride, such as information about your account usage, as well as information about how you interact with the Website/Application. We may combine this automatically-gathered information with other information, including personal information we have collected about you.

    13. We use third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.

    14. When you interact with our customer service representatives, we may also collect personal information, monitor and record phone calls, emails, or other communications between you, Rhino Ride, and the vendors or other employees or representatives.

    15.  We may share user information and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that Rhino Ride is part of, or that become part of that group (“Affiliates”). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences).

    16.  Rhino Ride may share sensitive personal information of a user with any third party without obtaining the prior consent of the user in the following limited circumstances:
        • When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Terms of Service, this Privacy Policy, or for complying with the applicable laws and regulations.
        • Rhino Ride proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. Rhino Ride also ensures that the recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
        • Where it is deemed necessary, in good faith so as to protect the property of Rhino Ride, its employees, vendors, contractors and sub-contractors.
        • With its employees, vendors, contractors, sub-contractors and other parties in order to provide the services to the user.

          Also read: Terms and Conditions





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